PapayaSun ships most orders within 5 business days (excluding weekends and holidays). We will notify you if an item is out of stock or on back order.
USPS has an estimated delivery rate of:
* 2 days within Hawaii
* 3 - 6 days for the West coast
* 4 - 8 days for the East coast
*Please note: Delivery date is not guaranteed. Shipping & handling not refunded once parcel ships. We do not process parcels refused upon delivery.
International Shipping
We currently offer shipping to Australia, Canada, France, Italy, Japan, New Zealand and UK
For large bulk orders (15+ items). Flat rate may not apply. If it is not we will contact you.
Shipping from Hawaii to Australia via USPS Priority mail takes about 6 - 10 business days. We do offer a speedier shipping option, USPS Express mail. USPS Express mail would take about 3 - 5 business days**.
**Please note: Delivery date is not guaranteed. Shipping & handling not refunded once parcel ships. We do not process parcels refused upon delivery.
Import/Customs
There may be customs duties, taxes, or tariffs imposed by the destination country which you may have to pay. The amount depends on the value of the merchandise being imported. We are not responsible for any import duty or custom charges on any orders. These charges may or may not apply to you by your country.
Order Early
Due to seasonal demand, please order in advance for special events to ensure timely delivery. Papaya Sun carries the latest Hawaiian styles and prints every season and we make these available to you, our valued customer. Occasionally, a popular print may be back ordered while our seamstresses attempt to fill the demand. Therefore, if you are planning a special event such as a wedding or luau party, please order at least a few weeks in advance to ensure that you will receive and enjoy our apparel for your special occasion. In the event that your particular print or style is back ordered, Papaya Sun will contact you with suggestions on equally stylish alternatives. We want you to look your best no matter what the occasion!
Over $150
It is company policy to ship all orders $150 or over to the Billing Address. This is to protect both the customer and the vendor. These types of security measures are unfortunately necessary in an online environment where it is difficult to check someone's identity. In the physical world, sellers can check someone's credit card and photo identification. In the online world, where simple and effective identification tools do not yet exist, we have to take different precautions to protect both the credit card holder and the vendor.
Mahalo
