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Exchanges & Returns

Exchanges & Returns

Changed your mind? We'll gladly accept unworn, unwashed, or non-defective items purchased on Papaya Sun for return or exchange. (Make sure all original tags are still attached -- Thanks!)

Exchange Policy:

Ordered the wrong size or color? No worries! If you need the same item in a different size or color, quickly place a new online order. Your new order will be quickly shipped. Then, you have 30 days to send back the original item for refund (we'll waive the restocking fee if you tell us your original order number). Efficient, right? 

Return Policy:

For returns received within 30 days of delivery, we'll credit your original form of payment minus a 15% restocking and shipping fee.

How to Return Merchandise:

Pack all items in a secure envelope or box & enclose the invoice with your returns.

Send via United States Postal Service to:

Papaya Sun
PO Box 10281
Honolulu, HI  96816
USA

 

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